You can find all our supported email providers below. The general rule is, if you can sign in with your work email on https://outlook.live.com or https://gmail.com, Andsend supports your email.
Andsend connects with the following email providers:
Google Workspace (formerly GSuite)
Gmail (Google's free email accounts)
Office 365
Microsoft Exchange (excluding On-Premise solutions)
Outlook (Microsoft's free email accounts)
Andsend does not connect with the following providers:
Microsoft Exchange On-Premise (Ask your IT-department if you have the On-Premise version of Microsoft Exchange)
Custom mail solutions with Web hotels and Hosting services (eg. One.com, Godaddy, Siteground, Sitegator, Crystone, Shopify, Wix, Loopia etc.)
IMAP/SMTP or POP ("Other" connections and Custom email providers or servers)
How can I use Andsend if I don't have one of the listed providers?
Our recommendation is to either create a free Outlook-account and forward the emails from that account to your regular account, or to setup a new Domain with one of the listed providers. For example: if you currently own yourdomain.com you could create a new domain with a different domain-suffix (eg. yourdomain.net or yourdomain.co). Alternatively, you could create a domain with a slightly different name, like yourdomain-mail.com. When you have setup the domain, you can easily signup for an account with Google Workspace or Microsoft 365 in a few minutes. Lastly, you can forward your email from your new account to your old regular account so you don't miss any replies from prospects in your Andsend campaigns.
Please consult these solutions with your IT-department and feel free to reach out to our team for further questions.
Why are you not allowing custom mail solutions with IMAP/SMTP and POP?
When talking about Email Authentication, there are mainly three protocols available:
OAuth2
IMAP and SMTP
POP
Andsend uses the standardized OAuth2 Authentication Process offered by Microsofts and Googles native APIs, which is the most secure way to handle email authentication. This method allows you to authenticate your account with Andsend, without having to share your password or other credentials with us. In other Applications where IMAP, SMTP or POP is used, the user is required to share its password with the 3rd party, which can expose the user to security risk.